Frequently Asked Questions

Yes. Arena Plus operates under a Philippine Entertainment and Gaming Corporation (PAGCOR) license, which means it is legally authorized to provide online sports betting and casino services. The platform must adhere to PAGCOR's rules on player protection, anti‑money laundering, and fair play. You can verify the license number on the site's footer.

Arena Plus accepts GCash, Maya, InstaPay, and over‑the‑counter cash deposits at partner outlets. For card payments, you can link Visa or Mastercard, and the platform also supports cryptocurrency deposits (BTC, ETH, USDT) with no minimum. Deposits via e‑wallets are instant, while card and crypto transfers may take a few minutes to confirm.

Withdrawals to GCash or Maya are processed within 24 hours, while bank transfers and over‑the‑counter cash‑outs may take 1‑3 business days. Crypto withdrawals are usually completed within an hour after the blockchain confirms the transaction. The platform may perform a quick verification check before releasing large amounts.

The smallest amount you can wager on a single sports event is ₱20. For esports markets, the minimum bet is also ₱20, though some special promotions may allow lower stakes. The maximum bet depends on the event and market, and is displayed on the bet slip before you confirm.

Yes. The welcome bonus is subject to a 35x playthrough requirement on the bonus amount only. You have 30 days from the day you claim the bonus to meet the rollover; failing to do so will forfeit the bonus and any resulting winnings. Contributions vary: slots count 100%, while live casino games count 10%.

Arena Plus is fully responsive and works in any mobile browser, so you can place bets, stream live games, and manage your account without installing anything. If you prefer a dedicated app, it is available for download on Android via the Google Play Store and for iOS through the App Store, offering push notifications for live odds and promotions.